Frequently Asked Questions
Find answers to common questions about ordering, shipping, returns, and products.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States. There is no minimum purchase required. Orders are typically delivered within 3-7 business days.
Do you charge sales tax?
No. We are tax-free — the price you see on the product page is the price you pay at checkout. No additional sales tax is added.
Where do you ship?
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
How long does delivery take?
Orders are processed within 1-2 business days. Standard shipping delivers within 3-7 business days after processing. You'll receive a shipping confirmation email with tracking information once your order ships.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. Contact us at info@precisebeautysupply.com to initiate a return. Free return shipping is provided for defective items.
How do I track my order?
Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package through the carrier's website.
Are your products in stock?
All products listed on our website are in stock and ready to ship. If an item becomes unavailable, we will contact you immediately to arrange an alternative or a full refund.
What materials are your products made from?
Our organizers are made from clear acrylic (3mm thick), our travel bags from water-resistant polyester, nylon, canvas, and PVC, and we offer vegan leather options as well. Each product page includes detailed material information.
How do I clean acrylic organizers?
Wipe clean with a damp cloth. Avoid abrasive cleaners or scrubbing pads that could scratch the surface. For best results, use a mild soap solution and dry with a soft cloth.
Can I cancel or modify my order?
Orders can be cancelled or modified within 1 hour of placing them. Contact us immediately at info@precisebeautysupply.com or call +1 (317) 820-3670. Once an order has been processed and shipped, it cannot be cancelled.
Still have questions?
Contact us at info@precisebeautysupply.com or call +1 (317) 820-3670
Operating Hours: Monday: 9:00 AM-5:00 PM EST