Shipping Policy
Last updated: January 2025
Free Shipping
We offer free standard shipping on all orders within the United States. There is no minimum purchase requirement — every order ships free.
Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Standard Shipping: 3-7 business days (FREE)
- Delivery times are estimates and not guaranteed
- Delivery time does not include processing time
Shipping Destinations
We currently ship to addresses within the United States only. We do not offer international shipping at this time. We do not ship to PO boxes, APO/FPO addresses, or US territories outside the contiguous 48 states.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can track your package through the carrier's website.
Shipping From
All orders ship from our facility in Indianapolis, Indiana.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with incorrect items, please contact us within 7 days of the expected delivery date at info@precisebeautysupply.com or call +1 (317) 820-3670. We will work with the carrier to resolve the issue and send a replacement or issue a refund.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your address, contact us immediately within 1 hour of placing your order.
Contact Information
For shipping-related questions, contact us at:
- Email: info@precisebeautysupply.com
- Phone: +1 (317) 820-3670
- Address: 4875 W 56th St, Ste E, Indianapolis, IN 46254
- Operating Hours: Monday: 9:00 AM-5:00 PM EST